SHIPPING POLICY

All prints and small originals are shipped through Canada Post. Larger Originals will be shipped through a separate and trusted shipping company, or customers maybe be eligible for delivery/pickup based on your location to the studio. Please contact me for Delivery and Pickup options when purchasing a large scale original! ***During busy sale periods there may be delays in dispatching.***

I strive to have the highest quality Eco-friendly packaging. Each product is wrapped in care with the customer and product in mind. Each order will have a hand written thank you note, certificate of authenticity and a small gift, because who doesn't like opening a present!

DOMESTIC CANADIAN SHIPPING

A $10.00 shipping fee will apply. Free shipping applies to all products over $150.00.

INTERNATIONAL SHIPPING

Yes, I will ship Internationally! A $20.00 shipping fee will apply. Free shipping applies to all products over $150.00. ***Please note that there are longer than usual delivery times in the Canada Post delivery network and delays may occur.***

EXPRESS SHIPPING

I sadly cannot offer express shipping. Canada Post is unable to guarantee express shipping due to the impact of Covid-19.

DUTIES AND TAXES

The studio is based in Toronto, Canada and is not liable for import/duty fees on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals and fine art prints. It is the customers responsibility to pay any duties, value added tax or other similar charges. If a customer refuses to pay, their delivery will be returned. Provided that the product is in its original perfect condition, I will refund you the cost of your purchase (minus the costs of shipping to and from your country).

UNCOLLECTED PARCELS

If work is uncollected from your local post office, the duties/fees were unpaid, or the clients address was incorrect, I will NOT be shipping the artwork out for free. The customer will have to pay additional shipping fees, which vary based on Countries.

MY ORDER IS TAKING A LONG TIME TO ARRIVE, WHY?

COVID-19 has impacted not only the health of our world, but also has created significant shipping delays. I work very hard to fill orders as quickly as I can, but sometimes Canada Post is delayed on their end. Please allow a few weeks for your order to arrive!